French Customer Service Representative – located in the centre of Nottingham, our client, a leading international organisation, has an immediate vacancy for a French speaking Customer Service Representative to join their fast-paced Customer Service department.
As an experienced French speaking Customer Service Representative / Administrator you will be using your native level French daily. Duties will include:
Looking after key / independent accounts
Building first class relationships with your customers
Dealing with deliveries & following up claims and returns
Liaising with warehousing and distribution and credit to ensure orders go out on time
Making decisions to release orders or put them on stop
This is a busy and demanding customer service role within an international & multicultural environment. The successful French speaking Customer Service Representative / Administrator will need to be proactive, confident and outgoing, capable of working within a team environment and building relationships with customers and internal departments.
You must be commercially aware, be able to deal with conflict, issues and complaints and work within an ever-changing environment. Previous customer service / admin experience essential, ideally gained within a fast moving, ever changing environment. Strong Excel skills a must.
Additional key words: French speaking Customer Service Representative, French Administrator, native level French, bilingual, bi-lingual, multi-lingual, wholesale administration, customer service, sales admin, graduate, degree.
Naylor George is a recruitment agency working on behalf of a client. We aim to contact all suitable candidates within 2-3 days. Unfortunately, due to the high volume of response we receive we are unable to provide individual feedback to applications that haven’t reached the shortlist – we do however wish you all the best in your search for a new job.