German speaking Customer Service Representative

Type: Permanent
Location: Nottingham

German speaking Customer Service Representative

Located in Nottingham city centre, our client, a globally recognised brand, has an immediate requirement for a German speaking Customer Service Representative.

This is a great opportunity for a commercially minded, native-level German speaker to take on a busy and varied customer service / account management role.

As a German speaking Customer Service Representative your duties will involve:

  • Order management and deliveries
  • Following up claims and returns
  • Building strong relationships with an assigned portfolio of customers / key accounts
  • Dealing promptly and efficiently with enquiries from customers and the sales force
  • Evaluating process improvement to impact positively on the customer experience
  • Authorising returns and credit notes
  • Highlighting any errors/problems and identifying suggestions and solutions

Suit upbeat, confident, team player with strong communication, customer service and admin skills / experience looking to join a dynamic organisation located close to Nottingham city centre.

You must possess great Excel skills and be an analytical thinker who likes to solve problems and get to the root of an issue.

Fluent, native-level German and English essential.

Naylor George is a recruitment agency working on behalf of a client. We aim to contact all suitable candidates within 2-3 days. Unfortunately, due to the high volume of response we receive we are unable to provide individual feedback to applications that haven’t reached the shortlist – we do however wish you all the best in your search for a new job.

Apply now…

To apply or enquire about this role please contact us.

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