Service Delivery Manager £40,000 – £50,000

Type: Permanent
Location: Nottingham

Service Delivery Manager £40,000 – £50,000

Great opportunity for experienced IT Service Deliver Manager to join expanding organisation on the outskirts of Nottingham.

Working closely with the Service Director the Service Delivery Manager will be responsible for the following:

  • Planning and forecasting
  • Supporting sales / account management teams in renewals and extensions
  • Identifying and maximising opportunities to deliver growth
  • Running detailed contract reports daily
  • Ensuring service obligations are met
  • Holding regular service reviews with customers
  • Providing performance stats and reports to customers
  • Managing service issues
  • Ensuring quality measurements are in place

The successful Service Delivery Manager MUST have previous management experience within an IT service delivery environment, be ITIL qualified, have budget / P&L capability and possess excellent communication and organisational skills in addition to being calm under pressure and confident presenting to customers.

Naylor George is a recruitment agency working on behalf of a client. We aim to contact all suitable candidates within 2-3 days. Unfortunately, due to the high volume of response we receive we are unable to provide individual feedback to applications that haven’t reached the shortlist – we do however wish you all the best in your search for a new job.

Apply now…

To apply or enquire about this role please contact us.

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